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Privacy Policy

Last updated: January 2025

1. Introduction

Ursula & Associates ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our real estate services in Cherokee County, GA and surrounding areas. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other information you provide through our contact forms or during consultations.
  • Property Information: Details about properties you are interested in buying or selling, including addresses, price ranges, and property preferences.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
  • Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your browsing activity on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide real estate services, including property valuations, market analyses, and buyer/seller representation.
  • To respond to your inquiries and communicate with you about our services.
  • To send you relevant property listings, market updates, and educational resources (with your consent).
  • To improve our website and the quality of our services.
  • To comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our website, conducting our business, or providing services to you (e.g., MLS systems, transaction management platforms).
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Links

Our website may contain links to third-party websites, including MLS listings, mortgage calculators, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained as required by Georgia real estate regulations and our internal brokerage policies.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information, subject to legal obligations.
  • The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Ursula & Associates

1025 Rose Creek Drive, Ste. 680

Woodstock, GA 30189

Phone: (770) 241-0373